Shipping Questions
A: We only ship to the US and Canada (Australia removed as of 3/13/17).
Due to Powder City's impending closure on March 23rd, our i...
Mon, 13 Mar, 2017 at 12:13 PM
A: Powder City no longer ships to the UK. With the recent implementation of the Psychoactive Substances Act of 2016 and credit card processors becoming m...
Thu, 18 Aug, 2016 at 8:03 AM
A: Due to our commitment to getting orders to customers as quickly as possible we are not able to modify or cancel orders. Shipping changes will most l...
Fri, 22 Jul, 2016 at 2:39 PM
A: Shipping rates vary depending on the how much you are ordering, where you are shipping to, and how fast you want to receive your items. We recommend ...
Fri, 22 Jul, 2016 at 2:40 PM
A: We do not offer an option with any of our carriers that would guarantee Saturday delivery.
UPS shipping options are for business days only. We d...
Fri, 22 Jul, 2016 at 2:41 PM
A: We have a strict 8am EST cutoff time for processing of orders. This allows us to minimize processing times and ship out orders within 1 business day o...
Fri, 22 Jul, 2016 at 2:42 PM
A: Shipping confirmation emails are sent out no later than end of the day that an order ships out. If you placed your order over the weekend, please keep...
Fri, 22 Jul, 2016 at 2:42 PM
A: If you paid for US Economy Shipping then this does not have tracking. The series of numbers is just a shipping confirmation. Or if you're a Canadia...
Fri, 22 Jul, 2016 at 2:43 PM
A: Our orders are shipped via USPS. When an order is placed and shipped with standard USPS postage, it does not allow for tracking outside of the US. Ther...
Fri, 22 Jul, 2016 at 2:44 PM
A: Transit time varies by country and the shipping method selected for your order.
Please review our Shipping Policy section Shipping Methods an...
Fri, 22 Jul, 2016 at 2:49 PM