Be sure to check our Frequently Asked Questions if you have any questions or concerns about your order.

Due to processing times and our commitment to getting your order out as quickly as possible Powder City can't guarantee that you order will be cancelled based on this request, but we will do what we can to accommodate this request. Please refer to the Order Modifications portion of our shipping policy for more information.


Click here to submit a ticket and fill out the form to request information about a specific product.  Again this is only a request, not a guarantee.


As shown in the image below, select Cancel Order Request from the "Type of Request" drop down menu, fill out all of the other fields, and click submit.  


From there a ticket will be created in our support system, we will receive your request, and get back to you in 1-2 business days with the information requested.